We want you to be completely satisfied with your purchase from Woods Menswear.
1. Returns
If you are not happy with your item(s), you may return them within 14 days of receipt for a full refund or exchange. Items must be:
• Unworn and in original condition
• With all tags and original packaging
2. Refunds
Once we receive your return, we will inspect the item(s) and process your refund within 5 working days. Refunds will be credited to your original payment method.
3. Exchanges
Exchanges are subject to product availability. Please contact us beforehand to arrange an exchange.
4. Non-Returnable Items
The following items are not eligible for return:
• Gift cards
• Personalised or altered items
• Underwear or socks (for hygiene reasons)
5. Return Costs
Customers are responsible for return postage unless the item is faulty or incorrect.
6. Faulty Goods
If your item is faulty, please contact us immediately. We will offer a full refund, repair, or replacement.
7. Contact Us
If you have any questions about this policy, please contact us at: